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The Credit Overlord’s Guide to Credit & Collections: How to deal with cranky customers, bad bosses, and snarky sales reps as a credit professional in construction


Updated and Revised in 2022! 

"Being responsible for the credit and collections function in the construction industry is never any little kid's dream. But somebody's got to do it.
​In The Credit Overlord's Guide to Credit & Collections, Thea Dudley presents an honest, open, and often hilarious account of her journey through opening contractors with credit lines, collecting, or chasing the payments, managing sales reps, teams and bosses."
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Check Out the Most Recent Webinars and Podcasts

Credit Extensions, Payments Terms, and the Cost of Doing Business 4.2023
Roofing Supply Pros: Essential Payment Portal Tips 3.2023
Good Credit Hygiene in a Filthy Credit World 3.2023
Lien Waivers: Need I Say More? 2.2023
Collection Calls: How Do You Do Them?! 1/2023
Christmas Cornucopia 12/2022
Upcoming April 19 Levelset Webinar ft Matt Viator
The Roofer Show: How To Collect Your Money With Thea Dudley

Check Out the Most Recent Articles

How Much do You Need to Explain When Denying Credit 3/2023
How to Know When You Need Credit Protection 2/2023
When to Ask for an Updated Credit Application 1/2023
Thwarting Threats on Collection Calls 11/2022
Starting Up a Lien Program 10/2022
Why Settle Past Due Accounts 7/2022
Freaking out about Privacy 6/2022
Make 2022 the Year You Get Rid of Bad Debt
Phone:     
​  864-201-5465
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E-Mail:      Thea@creditoverlord.com
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