The Credit Overlord’s Guide to Credit & Collections: How to deal with cranky customers, bad bosses, and snarky sales reps as a credit professional in construction
Updated and Revised in 2022!
"Being responsible for the credit and collections function in the construction industry is never any little kid's dream. But somebody's got to do it.
In The Credit Overlord's Guide to Credit & Collections, Thea Dudley presents an honest, open, and often hilarious account of her journey through opening contractors with credit lines, collecting, or chasing the payments, managing sales reps, teams and bosses."